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Check out our most frequently asked Hang 10 questions.

Frequently Asked Questions

How do I upgrade my membership/account?
You can upgrade by following these steps.
How do I sign up for the Shaka Club?
Click here to join the Shaka Club or visit any of our locations.
When will I be billed for my membership?
You will be billed on the anniversary date of the purchase.
What happens if I get a new license plate or a new car?
You can update it online or let an associate know and they will update your membership with your new license plate.
How do I cancel my plan?
You can cancel your membership online under “manage membership”.
What happens when I cancel my unlimited plan?
You will no longer be billed for your membership when you cancel. However, you can still enjoy your plan until the end of your payment period.
Are the vacuums free?
Vacuums are free with the purchase of any wash!

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